FAQ (EN)

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Frequently Asked Questions

faq-1 Can I try the invitation before buying it? blk-default-1 text Yes. You can create a free trial invitation and edit it for 3 days to see how it looks with your own details before deciding whether to buy it. none cat-1786752644286-73w63 faq-2 How much does it cost? blk-default-2 text The digital invitation costs €37 or the equivalent in your local currency. none cat-1786752644286-73w63 faq-3 Can I try more than one design? blk-default-3 text Yes. You can try different designs, but you can only have one active trial at a time. If you already have a trial in progress, you’ll need to wait for its trial period to end before requesting a new one. none cat-1786752644286-73w63 faq-1786752296530 Do I need to enter a credit card to start a trial? text NO. You can try your invitation before making a purchase without entering your card details. blk-1786752296533-el5dp none cat-1786752644286-73w63 faq-1786752368442 What happens when the 3-day trial ends? text The trial invitation lasts 3 days. If you decide to buy it during that period, you can keep working on the same invitation and retain everything you have already personalized. blk-1786752368444-4h9q4 none cat-1786752644286-73w63 faq-1786752398516 Do I have to start over after buying it? text No. If you buy the invitation you were trying, you can continue editing it right where you left off. blk-1786752398519-v9wlf none cat-1786752644286-73w63 faq-1786752977824 Do I need design skills to create my invitation? text No. Choose one of our designs and personalize it with your text, photos, music, and celebration details. The layout and design are already prepared so you can create a polished, professional invitation without starting from scratch. blk-1786752977827-lns4n none cat-1786752670100-49hfm faq-1786753023954 What can I personalize? text You can change the text, photos, music, location, and celebration details, as well as the options available in your chosen design. You can also personalize invitations with your guests’ names and set the number of passes for each invitation. blk-1786753023957-gx511 none cat-1786752670100-49hfm faq-1786753052286 How many times can I modify my invitation? text You can modify it as many times as you like while it is in editing mode. Once you close editing, the invitation will be published permanently and no further changes will be possible. blk-1786753052289-ppka1 none cat-1786752670100-49hfm faq-1786753091640 Can I change the photos and text after buying it? text Yes. After buying it, you can continue editing it while the invitation remains in editing mode. blk-1786753091644-ghu4w none cat-1786752670100-49hfm faq-1786753127726 Can I change the date, time, or location of the celebration? text Yes. You can update your event details while the invitation is in editing mode. blk-1786753127732-4puur none cat-1786752670100-49hfm faq-1786753192854 Can I edit it from my phone? text Yes. You can personalize your invitation from your phone or a computer. However, whenever possible, we recommend using a computer for greater control and precision. blk-1786753192857-01wxz none cat-1786752670100-49hfm faq-1786753363929 Can I add music to my invitation? text Yes. You can personalize your invitation’s music using the options available in the editor. blk-1786753363932-j3ji9 none cat-1786752670100-49hfm faq-1786753399249 How many times can I send my invitation? text Sharing is unlimited. You can share your invitation with as many guests as you need. blk-1786753399252-fobrk none cat-1786752700124-5xeu1 faq-1786753596508 Can I personalize the invitation with each guest’s name? text Yes. You can personalize it with your guests’ names so that each person or family group receives an invitation addressed specifically to them. blk-1786753596511-mpy38 none cat-1786752700124-5xeu1 faq-1786753641196 Can I limit the number of people included in each invitation? text Yes. You can specify the number of passes available for each guest or family group. This allows you to define how many people are included in each invitation. blk-1786753641199-daexg none cat-1786752700124-5xeu1 faq-1786753682047 How do my guests receive the invitation? text When your invitation is ready, you can share it digitally using its link. You can personalize each invitation with the guest’s name and set the corresponding number of passes. blk-1786753682050-eg7qj none cat-1786752700124-5xeu1 faq-1786753740640 Do my guests need to download an app? text No. The invitation opens directly from the link they receive. blk-1786753740644-97ecw none cat-1786752700124-5xeu1 faq-1786753781862 Is the invitation only for viewing on a phone? text No. Your guests can open it from a phone, tablet, or computer with internet access. blk-1786753781866-afvvd none cat-1786752700124-5xeu1 faq-1786753837189 Can I receive attendance confirmations? text Yes. You can include an RSVP form with up to 10 custom questions for your guests. When the invitation is complete, you can review confirmations online and download all responses to Excel whenever you need to. blk-1786753837192-hsjgo none cat-1786752762288-cfwr3 faq-1786753918166 Can I see who has confirmed and who has not yet? text Yes. If you send a personalized invitation, the system will show next to the guest’s name whether they have confirmed attendance. You will also see their response in the confirmed guest list. blk-1786753918170-gpyjt none cat-1786752762288-cfwr3 faq-1786754283630 Can I include the celebration location? text Yes. You can add the celebration details and a Google Maps location link so your guests have all the information in one place. blk-1786754283633-4hks3 none cat-1786752781357-i15jg faq-1786754353408 Can I change the celebration information later? text You can make changes only while your invitation remains in editing mode. You can update the date, time, location, text, photos, and other event details. blk-1786754353412-u90dk none cat-1786752781357-i15jg faq-1786754415459 The trial has a watermark. Will it be removed when I buy it? text You will see the watermark while the invitation is in editing mode, whether it is a trial or purchased. The watermark disappears when you finalize the invitation. (Remember that once you finalize it, you will not be able to make any more changes.) blk-1786754415463-il6t6 none cat-1786752644286-73w63 faq-1786754690565 How long will my invitation remain active? text Your invitation will remain active for 6 months from the purchase date. blk-1786754690569-yfhnu none cat-1786752789978-b4oih faq-1786754722355 Can I keep it forever? text It is not possible to keep the invitation online forever, but we can create a keepsake PDF for an additional fee (please ask). The PDF will be static, with no animations, links, or music. We can create it while your invitation is still active. Ask us about this option. blk-1786754722358-b8z13 none cat-1786752789978-b4oih faq-1786754940571 How long does it take to be ready? text You do not have to wait for someone to design your invitation. Choose a design, start personalizing it, and see your changes as you work. Some people finish it in less than a day, while others take a little longer. You can create it at your own pace. You are in control. blk-1786754940575-1meqi none cat-1786752806138-whuig faq-1786755079527 What if I don’t know how to edit something? text You have access to video tutorials that show you how to use the editor and personalize your invitation step by step. blk-1786755079531-dkpxv none cat-1786752806138-whuig faq-1786755123917 Do you personalize the invitation for me? text Te Invito is designed so you can easily personalize your own invitation using a ready-made professional design. blk-1786755123921-g8s00 none cat-1786752806138-whuig faq-1786755180525 How can I contact you if I have a problem? text If you have a technical issue, contact our support team via WhatsApp or iMessage at +34747486792. blk-1786755180528-h1or5 none cat-1786752806138-whuig multiple slide Search questions... chevron right 1 - Before Buying cat-1786752644286-73w63 1 - Before Buying none cat-1786752670100-49hfm 2 - Personalization and Editing none cat-1786752700124-5xeu1 3 - Guests and Sharing none cat-1786752762288-cfwr3 4 - Attendance Confirmations none cat-1786752781357-i15jg 5 - Celebration Information none cat-1786752789978-b4oih 6 - Invitation Validity none cat-1786752806138-whuig 7 - Help and How It Works none

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Quality Policy

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